Experience Sakura Quality Accommodation Facility Quality Certification System
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Sakura Quality Safety Operation Standard: Implementation Manual

“Sakura Quality” is a quality certification and quality improvement program for accommodation facilities. That same mark also touts a service ideal of “spiritual beauty” and a service provision concept of safety, security, and sincerity.

After being subjected to the current novel coronavirus disease pandemic, the association has determined that more thorough safety measures, particularly the creation of protections against infectious disease, is required not just until the end of the novel coronavirus infection, but for a sustainable period. As such, the association has given great weight to the “Novel Coronavirus Guideline for Accommodation Facilities (Ver. 1)” created by the All Japan Ryokan Hotel Association, Japan Ryokan & Hotel Association, and Japan City Hotel Association on May 14th, 2020, and additionally created the “Sakura Quality Safety Operation Standard” (hereafter “implementation manual”) for the creation and sustainable implementation of a trouble-free infectious disease prevention system. This implementation manual is aimed at the thorough prevention of the novel coronavirus disease in lodging facilities. However, this does not cover disinfection/sterilization required areas or actual work descriptions. Additionally, this has not received approval or endorsement from governmental agencies.

As a rule, participating Sakura Quality facilities are under the prerequisite of adopting this implementation manual (or the implementation of an initiative equal to or surpassing it). In this process, a site inspection will be conducted to check environmental measures (physical measures) such as whether facilities are using adequate disinfectants for the novel coronavirus, disinfection/sterilization procedures are adequate and effective, and staff safety is being maintained; as well as check chemical handling methods (from storage to disposal) and record management contents pertaining to disinfection/sterilization to find out whether sanitation measures are adequate. Facilities that have been determined to be adequate by investigators are given the “A Clean Practice” mark, which denotes that they have finished the safety operation standard test.